Privacy Policy

Effective Date: August 9, 2026

PTS respects the privacy of the individuals who interact with our company, systems, representatives, websites, and communications. This Privacy Policy explains the types of information we may collect, how we use that information, and how we protect it.

For purposes of this Privacy Policy, PTS is the registered Brand name used for our communications and messaging services. References to PTS, PTS PRISM, the PTS PRISM Command Center, PRISM.OS, and AIM refer to PTS and the systems, technologies, and services operated by or on behalf of PTS.

1. Information We Collect

PTS may collect information that you provide directly to us or that is generated through your interaction with PTS systems and services. This may include:

• Name and contact information
• Mobile telephone number
• Email address
• Mailing or business address
• Employment, contractor, representative, applicant, or business relationship information
• Event assignments, schedules, availability, and work-related information
• Information submitted through PTS applications, websites, forms, or portals
• Photographs, reports, sales information, event information, and other materials submitted through PTS systems
• Communications between you and PTS, including SMS, MMS, RCS, email, application messages, and responses
• Messaging information such as message delivery status, acknowledgments, responses, opt-in status, and opt-out status
• Technical information associated with use of our websites, applications, or systems, such as device, browser, log, and system activity information

We collect information only as reasonably necessary to operate our business, communicate with individuals working with or interacting with PTS, provide our services, administer PTS systems, and fulfill legitimate business and legal requirements.

2. How We Use Information

PTS may use collected information to:

• Communicate with representatives, applicants, employees, contractors, clients, brands, and other individuals who interact with PTS
• Coordinate work assignments, events, schedules, training, and operational activities
• Send operational notifications, instructions, reminders, alerts, requests for action, and other work-related communications
• Operate the PTS PRISM Command Center, PRISM.OS, AIM, and other PTS technologies
• Verify that communications have been sent, delivered, acknowledged, or acted upon
• Respond to questions, requests, and communications
• Maintain business, employment, contractor, event, and operational records
• Improve PTS systems, processes, training, operations, and services
• Maintain the security and integrity of PTS systems
• Investigate technical, operational, security, or compliance issues
• Satisfy legal, contractual, accounting, regulatory, or business obligations

3. SMS and Mobile Messaging

PTS may communicate with individuals through SMS, MMS, RCS, or similar mobile messaging technologies. Messages may be generated manually or automatically through PTS systems, including the PTS PRISM Command Center and AIM.

Messages may include event assignments, scheduling information, instructions, reminders, performance or operational notifications, requests for action, account or system notifications, safety communications, and other information relating to the individual's relationship with PTS.

Message frequency may vary. Message and data rates may apply.

Where consent is required, PTS will obtain appropriate consent before sending applicable automated text messages.

Recipients may opt out of applicable text messaging at any time by replying STOP. After a valid STOP request is received, further automated messages subject to that opt-out will cease in accordance with applicable messaging requirements.

Recipients may reply HELP where supported to obtain assistance or information concerning the messaging program.

Opting out of text messaging does not necessarily terminate an individual's responsibility to communicate with PTS through another communication method when communication is required as part of that individual's employment, contractor relationship, event assignment, or other business relationship with PTS.

4. SMS Opt-In Information and Personal Information

PTS treats mobile telephone numbers, SMS consent records, and messaging opt-in information as confidential information.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile telephone numbers, SMS consent information, and opt-in data will not be sold, rented, transferred, or provided to third parties or affiliates for their own marketing or promotional purposes.

PTS may use service providers that process information solely as necessary to provide services to PTS, such as telecommunications, messaging, hosting, technology, security, or data-processing providers. Such providers may process information only as necessary to perform services on behalf of PTS and are not authorized by PTS to use SMS opt-in information for their own marketing purposes.

5. Sharing of Information

PTS may disclose information when reasonably necessary to:

• Operate PTS systems and business services
• Use technology, hosting, telecommunications, messaging, payment, or other service providers acting on behalf of PTS
• Protect the security, rights, property, or safety of PTS, its representatives, its clients, or others
• Investigate fraud, misuse, security concerns, or violations of PTS policies
• Comply with applicable laws, regulations, court orders, subpoenas, governmental requests, or other legal obligations
• Complete a legitimate corporate transaction involving PTS, subject to applicable privacy requirements

PTS does not authorize service providers receiving personal information on our behalf to use that information for their independent marketing purposes.

SMS consent and mobile messaging opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Data Retention

PTS may retain personal and operational information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, administer contractual or employment relationships, resolve disputes, maintain security, and comply with legal, regulatory, tax, accounting, or contractual requirements.

Messaging records may include the content of communications, timestamps, delivery information, acknowledgment information, responses, and opt-in or opt-out records.

Information that is no longer reasonably required may be deleted, anonymized, or retained where permitted or required by law.

7. Data Security

PTS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No electronic communication, database, internet service, or information-storage system can be guaranteed to be completely secure. Accordingly, PTS cannot guarantee absolute security of information transmitted or stored electronically.

8. Your Choices and Information

Individuals may contact PTS to request that inaccurate contact information be corrected or updated.

Mobile messaging recipients may opt out of applicable automated text communications by replying STOP.

Where required by applicable law, individuals may also have rights regarding access to, correction of, deletion of, or other treatment of their personal information. PTS will evaluate applicable privacy requests in accordance with applicable law.

9. Third-Party Services

PTS systems may use third-party technology providers to provide telecommunications, messaging, cloud hosting, software, security, or other operational services.

These providers may receive limited information necessary to perform services on behalf of PTS. Their involvement in transmitting or processing PTS communications does not constitute permission to sell or use an individual's SMS opt-in information for unrelated marketing purposes.

10. Changes to This Privacy Policy

PTS may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, messaging systems, or legal requirements.

When material changes are made, the updated Privacy Policy will be posted with a revised effective date.

11. Contact PTS